Objective
Ensure a high standard of cleanliness and hygiene in the furniture store area of the transportation hub, adhering to Australian cleaning standards and practices.
Quick Reference
- Facility Type: Transportation Hub
- Space: Furniture Store
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-TH-FS-04
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]
Scope of Work
- Dust all furniture surfaces, including shelves, tables, and display units.
- Vacuum all carpeted areas and rugs.
- Mop hard floors using appropriate cleaning solutions.
- Wipe down all glass surfaces, including mirrors and display cases.
- Sanitise high-touch areas such as door handles, light switches, and lift buttons.
- Empty rubbish bins and replace liners.
- Ensure all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Start with dusting from top to bottom to ensure all surfaces are free of dust and debris.
- Vacuum carpets and rugs thoroughly, ensuring edges and corners are clean.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left.
- Use a glass cleaner for all glass surfaces, ensuring streak-free results.
- Sanitise high-touch areas with a disinfectant approved by Australian standards.
- Dispose of rubbish in accordance with local waste management regulations.
Equipment
- Microfibre cloths
- Vacuum cleaner with HEPA filter
- Mop and bucket with wringer
- Glass cleaner
- Disinfectant spray
- Rubbish bin liners
- Colour-coded cleaning cloths and mops
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are spotless, no dust or debris visible. Floors are shiny and free of marks. Glass surfaces are streak-free. High-touch areas are sanitised and have no visible fingerprints. Rubbish bins are empty and clean. |
| Good | Minor dust on less accessible surfaces. Floors have minimal marks. Glass surfaces have minor streaks. High-touch areas are mostly sanitised. Rubbish bins are empty but may have minor residue. |
| Pass | Noticeable dust on surfaces. Floors have visible marks. Glass surfaces have visible streaks. High-touch areas are partially sanitised. Rubbish bins are not overflowing but have visible residue. |
| Fail | Significant dust accumulation. Floors are dirty with visible stains. Glass surfaces are streaked and dirty. High-touch areas are not sanitised. Rubbish bins are overflowing or dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality