Objective

Ensure the valet parking area of the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and welcoming environment for all users.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Valet Parking
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-VP-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust and wipe all surfaces including counters, kiosks, and waiting areas.
  • Sanitise high-touch areas such as payment machines, door handles, and lift buttons.
  • Empty and clean rubbish bins, ensuring proper waste segregation.
  • Sweep and mop floors, ensuring no debris or spills are present.
  • Clean and polish glass surfaces, including windows and mirrors.
  • Remove any visible stains or marks from walls and floors.
  • Ensure all signage is clean and legible.
  • Maintain cleanliness of any seating areas, ensuring they are free from dust and stains.

Method

  1. Begin by donning appropriate personal protective equipment (PPE) as per Australian workplace health and safety guidelines.
  2. Use a colour-coded cleaning system to prevent cross-contamination between different areas.
  3. Start with dusting and wiping surfaces using microfibre cloths and appropriate cleaning agents.
  4. Sanitise high-touch areas with a disinfectant approved by Australian health standards.
  5. Empty rubbish bins, replace liners, and clean the bins with a sanitising solution.
  6. Sweep the floors thoroughly before mopping with a neutral pH cleaner.
  7. Clean glass surfaces using a streak-free glass cleaner.
  8. Inspect the area for any remaining marks or stains and address them with spot cleaning techniques.
  9. Conduct a final inspection to ensure all tasks are completed to the required standard.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning buckets and mops
  • Disinfectant spray
  • Neutral pH floor cleaner
  • Glass cleaner
  • Rubbish bin liners
  • Personal protective equipment (PPE)
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless and sanitised, no visible dust or debris, bins are empty and clean, floors are shiny with no marks, glass surfaces are streak-free, and high-touch areas are thoroughly sanitised.
Good Minor dust or debris present, bins are empty but may have minor marks, floors are clean with minimal marks, glass surfaces have minor streaks, high-touch areas are mostly sanitised.
Pass Noticeable dust or debris, bins are not overflowing but have visible marks, floors have visible marks, glass surfaces have visible streaks, high-touch areas are partially sanitised.
Fail Significant dust or debris, bins are overflowing or dirty, floors are dirty with significant marks, glass surfaces are dirty, high-touch areas are not sanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality