Objective

To ensure a high standard of cleanliness and hygiene in the Air Traffic Control area of a transportation hub, adhering to Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Air Traffic Control
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-ATC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dusting all horizontal and vertical surfaces, including desks, consoles, and equipment.
  • Sanitising high-touch areas such as keyboards, control panels, and door handles.
  • Vacuuming all carpeted areas and spot cleaning as necessary.
  • Mopping hard floors with appropriate cleaning solutions.
  • Emptying rubbish bins and replacing liners.
  • Cleaning windows and glass partitions to ensure visibility.
  • Ensuring all cleaning activities comply with relevant Australian workplace health and safety standards.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent airborne particles.
  2. Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer’s instructions.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner to minimise dust and allergens.
  4. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Clean windows and glass partitions using a streak-free glass cleaner.

Equipment

  • Microfibre cloths
  • Disinfectant solution
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Rubbish bin liners
  • Streak-free glass cleaner

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; carpets are clean with no stains; hard floors are spotless and dry; windows and glass are crystal clear; no odours present.
Good Minor dust on less accessible surfaces; high-touch areas mostly sanitised; carpets have minor stains; hard floors have slight streaks; windows and glass have minor smudges; faint odours present.
Pass Noticeable dust on surfaces; high-touch areas partially sanitised; carpets have visible stains; hard floors have visible streaks; windows and glass are smudged; noticeable odours present.
Fail Heavy dust accumulation; high-touch areas not sanitised; carpets heavily stained; hard floors dirty and sticky; windows and glass obscured; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality