Objective

Ensure the accessible toilet in the aged care facility is cleaned to the highest standards, maintaining hygiene and safety for all users.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Accessible Toilet
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-AT-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Clean and sanitize toilet bowl, seat, and lid.
  • Wipe and disinfect all handrails and grab bars.
  • Clean and sanitize sink and faucet.
  • Wipe down and disinfect all dispensers (soap, paper towel, etc.).
  • Clean mirrors and any glass surfaces.
  • Empty and sanitize waste bins.
  • Dust and wipe all horizontal surfaces, including shelves and ledges.
  • Mop and disinfect floors.
  • Check and refill all consumables (soap, toilet paper, paper towels).

Method

  1. Wear appropriate personal protective equipment (PPE).
  2. Start by removing all waste and disposing of it in designated bins.
  3. Apply disinfectant to toilet surfaces and allow dwell time as per product instructions.
  4. Wipe and disinfect handrails and grab bars.
  5. Clean sink and faucet with disinfectant, ensuring all surfaces are covered.
  6. Wipe down dispensers with disinfectant wipes.
  7. Clean mirrors using glass cleaner and a microfiber cloth.
  8. Dust all horizontal surfaces with a damp cloth.
  9. Mop floor with a disinfectant solution, starting from the farthest corner and moving towards the exit.
  10. Refill all consumables and ensure dispensers are functioning properly.

Equipment

  • Personal protective equipment (gloves, mask, apron)
  • Disinfectant cleaner
  • Glass cleaner
  • Microfiber cloths
  • Mop and bucket
  • Disinfectant wipes
  • Trash bags

Quality Criteria

Excellent All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard.
Good Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily.
Pass Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations.
Fail Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality