Objective

Ensure the highest level of cleanliness and hygiene in the toilet facilities of the aged care facility to protect the health and well-being of residents and staff.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Toilet
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-T-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS:2015″,”NEN 2075:2011”]

Scope of Work

  • Thorough cleaning and sanitizing of all toilet surfaces, including bowls, seats, and lids.
  • Cleaning and disinfecting of sinks, faucets, and countertops.
  • Wiping and sanitizing of all touchpoints, including door handles, light switches, and grab bars.
  • Dusting and wiping of all horizontal surfaces, including shelves and dispensers.
  • Emptying and sanitizing of waste bins and sanitary disposal units.
  • Refilling of soap dispensers, toilet paper, and paper towel holders.
  • Spot cleaning of walls and partitions as needed.
  • Mopping of floors with disinfectant solution.

Method

  1. Wear appropriate personal protective equipment (PPE) before starting the cleaning process.
  2. Begin by removing all waste and disposing of it in designated waste bins.
  3. Apply disinfectant cleaner to all toilet surfaces and allow it to dwell for the recommended time before scrubbing and rinsing.
  4. Clean sinks and countertops with a disinfectant cleaner, ensuring all soap scum and residues are removed.
  5. Wipe down all touchpoints with a disinfectant wipe or cloth.
  6. Dust and wipe all horizontal surfaces with a microfiber cloth.
  7. Refill all dispensers with necessary supplies.
  8. Spot clean walls and partitions with a suitable cleaner.
  9. Mop the floor with a disinfectant solution, ensuring all areas are covered.
  10. Inspect the area to ensure all tasks are completed to the required standard.

Equipment

  • Disinfectant cleaner
  • Microfiber cloths
  • Disposable gloves
  • Face mask
  • Disinfectant wipes
  • Mop and bucket
  • Scrubbing brush
  • Waste disposal bags

Quality Criteria

Excellent All surfaces visibly clean, no dust, stains, or debris. Pleasant appearance with no odors. All cleaning tasks completed to highest standard.
Good Most surfaces clean with minimal dust or minor marks. Generally tidy appearance. All major cleaning tasks completed satisfactorily.
Pass Basic cleaning completed, surfaces generally clean but may have some minor dust or marks. Acceptable standard for routine operations.
Fail Visible dirt, stains, or debris present. Unacceptable odors or untidy appearance. Cleaning tasks incomplete or inadequate. Requires immediate re-cleaning.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality