Objective
Ensure the cargo warehouse at the transportation hub is maintained to the highest cleaning standards, ensuring safety, hygiene, and operational efficiency.
Quick Reference
- Facility Type: Transportation Hub
- Space: Cargo Warehouse
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-TH-CW-01
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”AS/NZS 4801:2001″]
Scope of Work
- Dusting of all surfaces including shelves, beams, and equipment.
- Sanitising high-touch areas such as door handles, switches, and railings.
- Vacuuming and mopping of all floor surfaces.
- Emptying and cleaning of rubbish bins.
- Cleaning and sanitising of staff amenities including toilets and break areas.
- Spot cleaning of walls and partitions.
- Regular inspection and cleaning of loading docks and entry points.
Method
- Use a colour-coded cleaning system to prevent cross-contamination.
- Begin with dusting from high to low surfaces to capture all dust particles.
- Sanitise high-touch areas using approved disinfectants.
- Vacuum floors using industrial-grade equipment, followed by mopping with a neutral pH cleaner.
- Empty rubbish bins and replace liners, ensuring bins are sanitised.
- Clean and sanitise toilets and break areas using appropriate cleaning agents.
- Perform spot cleaning on walls and partitions as needed.
- Inspect and clean loading docks and entry points, ensuring no debris or obstructions.
Equipment
- Industrial vacuum cleaner
- Microfibre cloths
- Mop and bucket with wringer
- Colour-coded cleaning cloths and mops
- Approved disinfectants and cleaning agents
- Rubbish bin liners
- Dusting tools with extension poles
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free of dust and debris; floors are spotless with no visible marks; high-touch areas are sanitised and free of smudges; rubbish bins are empty and clean; no odours present; loading docks are clear and clean. |
| Good | Minor dust on high surfaces; floors have minimal marks; high-touch areas are mostly sanitised; rubbish bins are emptied but may have minor residue; faint odours may be present; loading docks have minor debris. |
| Pass | Noticeable dust on surfaces; floors have visible marks; high-touch areas have some smudges; rubbish bins are not emptied regularly; noticeable odours present; loading docks have some obstructions. |
| Fail | Heavy dust accumulation; floors are dirty with significant marks; high-touch areas are unsanitised; rubbish bins are overflowing; strong odours present; loading docks are obstructed and dirty. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality