Objective
To ensure the cargo areas of the transportation hub are maintained to the highest standards of cleanliness and hygiene, ensuring safety and operational efficiency.
Quick Reference
- Facility Type: Transportation Hub
- Space: Cargo Areas
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-TH-CA-04
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]
Scope of Work
- Dusting all surfaces including shelving, equipment, and structural elements.
- Sanitising high-touch areas such as door handles, light switches, and control panels.
- Vacuuming and mopping all floor surfaces to remove debris and spills.
- Emptying and cleaning rubbish bins, ensuring proper waste segregation.
- Cleaning and sanitising loading docks and adjacent areas.
- Wiping down walls and partitions to remove marks and stains.
- Ensuring all cleaning activities comply with Australian workplace health and safety requirements.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and prevent redistribution.
- Sanitise high-touch areas with a disinfectant solution, ensuring contact time as per manufacturer’s instructions.
- Vacuum floors using a commercial-grade vacuum cleaner with HEPA filter to capture fine particles.
- Mop floors with a neutral pH cleaner, using a colour-coded mop system to prevent cross-contamination.
- Empty rubbish bins, replace liners, and clean bins with a sanitising solution.
- Wipe down walls and partitions with a damp cloth and appropriate cleaning solution.
- Inspect all areas to ensure compliance with cleaning standards and rectify any deficiencies.
Equipment
- Microfibre cloths
- Commercial-grade vacuum cleaner with HEPA filter
- Colour-coded mop and bucket system
- Disinfectant solution
- Neutral pH floor cleaner
- Rubbish bin liners
- Personal protective equipment (PPE)
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free from dust, debris, and stains. Floors are spotless with no visible marks. High-touch areas are sanitised and free from smudges. Rubbish bins are clean and odour-free. No visible dirt or grime on walls and partitions. |
| Good | Minor dust or debris on surfaces. Floors have minimal marks. High-touch areas are mostly sanitised. Rubbish bins are clean with slight odour. Minor marks on walls and partitions. |
| Pass | Noticeable dust or debris on surfaces. Floors have visible marks. High-touch areas are partially sanitised. Rubbish bins have noticeable odour. Visible marks on walls and partitions. |
| Fail | Significant dust or debris on surfaces. Floors are dirty with multiple marks. High-touch areas are not sanitised. Rubbish bins are dirty and odorous. Walls and partitions have significant marks and stains. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality