Objective

To maintain a clean, hygienic, and welcoming environment in the piano room of the aged care facility, ensuring the health and safety of residents, staff, and visitors.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Piano Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-PR-03

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting of all surfaces including piano, furniture, and decorative items.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floor surfaces.
  • Sanitising of high-touch areas such as door handles, light switches, and piano keys.
  • Emptying and sanitising rubbish bins.
  • Cleaning of windows and glass surfaces.
  • Spot cleaning of walls and skirting boards.

Method

  1. Begin by dusting all surfaces using a microfibre cloth, ensuring to use a colour-coded system to prevent cross-contamination.
  2. Vacuum carpeted areas thoroughly, paying special attention to corners and under furniture.
  3. Mop hard floor surfaces with a neutral pH cleaner, ensuring no residue is left.
  4. Sanitise high-touch areas with an approved disinfectant, following the manufacturer’s instructions for dwell time.
  5. Empty rubbish bins, replace liners, and sanitise the interior and exterior of the bins.
  6. Clean windows and glass surfaces using a glass cleaner and a squeegee for a streak-free finish.
  7. Conduct spot cleaning of walls and skirting boards as needed to remove marks and stains.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with neutral pH cleaner
  • Approved disinfectant
  • Glass cleaner and squeegee
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and marks; floors are spotless and dry; no odours present; high-touch areas are sanitised and visibly clean; windows are streak-free; rubbish bins are empty and sanitised.
Good Minor dust on non-essential surfaces; floors are clean with minimal residue; no strong odours; high-touch areas are mostly sanitised; windows have minor streaks; rubbish bins are empty but not sanitised.
Pass Noticeable dust on surfaces; floors have some residue; mild odours present; high-touch areas are partially sanitised; windows have visible streaks; rubbish bins are not emptied or sanitised.
Fail Heavy dust accumulation; floors are dirty or sticky; strong odours present; high-touch areas are not sanitised; windows are dirty; rubbish bins are overflowing and unsanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality