Objective

Ensure the chapel within the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a serene and respectful environment for all visitors.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Chapel
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-C-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including pews, altar, and lectern.
  • Vacuum carpeted areas and spot clean as necessary.
  • Mop hard floors with appropriate cleaning solution.
  • Sanitise high-touch areas such as door handles, light switches, and railings.
  • Clean and polish glass surfaces and mirrors.
  • Empty rubbish bins and replace liners.
  • Ensure all cleaning is conducted using a colour-coded system to prevent cross-contamination.
  • Check and replenish supplies such as tissues and hand sanitiser.

Method

  1. Begin by dusting all surfaces using a microfibre cloth, starting from the highest points and working downwards.
  2. Vacuum all carpeted areas, ensuring edges and corners are thoroughly cleaned.
  3. Mop hard floors using a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a disinfectant spray, allowing appropriate contact time for effectiveness.
  5. Clean glass surfaces with a glass cleaner, ensuring streak-free results.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Conduct a final inspection to ensure all areas meet quality criteria.

Equipment

  • Microfibre cloths
  • Vacuum cleaner with HEPA filter
  • Mop and bucket with wringer
  • Neutral pH floor cleaner
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
  • Colour-coded cleaning cloths and tools

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless with no residue; glass surfaces are streak-free; no rubbish present; high-touch areas are sanitised and visibly clean.
Good Minor dust on high surfaces; floors are clean with minimal residue; glass surfaces have minor streaks; rubbish bins are empty; high-touch areas are mostly sanitised.
Pass Noticeable dust on surfaces; floors have some residue; glass surfaces have visible streaks; rubbish bins are not overflowing; high-touch areas are partially sanitised.
Fail Significant dust accumulation; floors are dirty with visible residue; glass surfaces are heavily streaked; rubbish bins are overflowing; high-touch areas are not sanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality