Objective

To ensure the fashion store within the transportation hub is maintained to the highest cleaning standards, providing a safe, hygienic, and visually appealing environment for customers and staff.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Fashion Store
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-FS-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all surfaces including shelves, displays, and counters.
  • Vacuuming of carpeted areas and rugs.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, taps, and fitting room surfaces.
  • Cleaning of mirrors and glass surfaces to ensure streak-free clarity.
  • Emptying and sanitising of rubbish bins.
  • Spot cleaning of walls and fixtures as needed.
  • Ensuring fitting rooms are clean and free of debris.

Method

  1. Use a colour-coded cleaning system to prevent cross-contamination.
  2. Begin with dusting from top to bottom to capture all dust particles.
  3. Vacuum carpets and rugs thoroughly, paying attention to edges and corners.
  4. Mop hard floors with a microfibre mop and appropriate cleaning solution.
  5. Sanitise high-touch areas using a disinfectant spray and cloth.
  6. Clean mirrors and glass with a glass cleaner and microfibre cloth.
  7. Empty rubbish bins, replace liners, and sanitise the bin interior.
  8. Conduct a final walkthrough to ensure all areas meet cleanliness standards.

Equipment

  • Microfibre cloths
  • Vacuum cleaner
  • Microfibre mop
  • Colour-coded cleaning cloths
  • Disinfectant spray
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless and dry; mirrors and glass are streak-free; no rubbish present; high-touch areas are sanitised; fitting rooms are immaculate.
Good Minor dust on high surfaces; floors are clean with minimal marks; mirrors and glass have minor streaks; bins are empty; high-touch areas mostly sanitised; fitting rooms are tidy.
Pass Noticeable dust on surfaces; floors have visible marks; mirrors and glass have visible streaks; bins are not overflowing; some high-touch areas sanitised; fitting rooms have minor debris.
Fail Heavy dust accumulation; floors are dirty; mirrors and glass are heavily streaked; bins are overflowing; high-touch areas are not sanitised; fitting rooms are untidy.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality