Objective

Ensure the CCTV Room in the hospitality facility is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and efficient working environment.

Quick Reference

  • Facility Type: Hospitality
  • Space: CCTV Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-CR-04

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including monitors, control panels, and desks.
  • Sanitise high-touch areas such as door handles, light switches, and keyboards.
  • Vacuum carpeted areas and spot clean stains.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise windows and glass surfaces.
  • Wipe down and sanitise chairs and seating areas.
  • Ensure all cleaning is conducted using colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Prepare cleaning trolley with appropriate supplies and PPE.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Sanitise high-touch areas using an approved disinfectant spray and cloth.
  4. Vacuum carpeted areas using a HEPA-filter vacuum cleaner.
  5. Spot clean any visible stains on carpets using a suitable carpet cleaner.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility protocols.
  7. Clean windows and glass surfaces with a glass cleaner and squeegee.
  8. Wipe down chairs and seating areas with a damp cloth and sanitiser.
  9. Conduct a final inspection to ensure all tasks are completed to standard.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths
  • HEPA-filter vacuum cleaner
  • Approved disinfectant spray
  • Glass cleaner and squeegee
  • Carpet cleaner
  • Cleaning trolley
  • PPE (gloves, mask)

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; high-touch areas are sanitised; carpets are spotless; bins are empty and clean; windows are streak-free; no odours present.
Good Minor dust on non-essential surfaces; high-touch areas mostly sanitised; minor carpet stains; bins are empty; windows mostly streak-free; no strong odours.
Pass Noticeable dust on surfaces; some high-touch areas missed; visible carpet stains; bins not emptied; windows have streaks; mild odours present.
Fail Significant dust accumulation; high-touch areas not sanitised; large carpet stains; bins overflowing; windows dirty; strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality