Objective

To ensure the private dining room in hospitality facilities is cleaned to the highest standards, providing a safe, hygienic, and visually appealing environment for guests.

Quick Reference

  • Facility Type: Hospitality
  • Space: Private Dining Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-H-PDR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including tables, chairs, and decorative items.
  • Vacuum carpets and rugs thoroughly.
  • Mop hard floors with appropriate cleaning solution.
  • Wipe and sanitise all tables and chairs.
  • Clean and polish glass surfaces and mirrors.
  • Empty and sanitise rubbish bins.
  • Check and clean light fixtures and ceiling fans.
  • Ensure all high-touch areas are sanitised, including door handles and light switches.
  • Inspect and clean skirting boards and corners for dust and debris.
  • Ensure all cleaning is conducted in accordance with Australian workplace health and safety requirements.

Method

  1. Prepare the area by removing any loose items and debris.
  2. Use a colour-coded cleaning system to prevent cross-contamination.
  3. Dust all surfaces using a microfibre cloth.
  4. Vacuum carpets and rugs using a HEPA-filter vacuum cleaner.
  5. Mop hard floors with a neutral pH floor cleaner.
  6. Wipe and sanitise tables and chairs with a food-safe sanitiser.
  7. Clean glass surfaces with a streak-free glass cleaner.
  8. Empty rubbish bins and replace liners, ensuring bins are sanitised.
  9. Use a ladder to safely clean light fixtures and ceiling fans.
  10. Sanitise high-touch areas with a disinfectant spray.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Food-safe sanitiser
  • Streak-free glass cleaner
  • Disinfectant spray
  • Colour-coded cleaning cloths and mops
  • Cleaning trolley
  • Rubbish bin liners
  • Ladder

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dust or smudges. Floors are immaculate with no stains or debris. Rubbish bins are empty and sanitised. High-touch areas are thoroughly sanitised. No unpleasant odours present.
Good Minor dust or smudges on surfaces. Floors are clean with minimal stains or debris. Rubbish bins are empty but may have minor odours. High-touch areas are mostly sanitised.
Pass Noticeable dust or smudges on surfaces. Floors have visible stains or debris. Rubbish bins are not emptied or sanitised. High-touch areas are not fully sanitised.
Fail Significant dust, smudges, or dirt on surfaces. Floors are dirty with numerous stains or debris. Rubbish bins are full and unsanitised. High-touch areas are neglected. Unpleasant odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality