Objective
Ensure the mini bar area in hospitality facilities is cleaned to the highest standards, maintaining hygiene and safety for guests.
Quick Reference
- Facility Type: Hospitality
- Space: Mini Bar Area
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-H-MBA-01
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]
Scope of Work
- Dust all surfaces including shelves, counters, and appliances.
- Sanitise all touchpoints such as handles, buttons, and taps.
- Wipe down and sanitise the interior and exterior of the mini bar fridge.
- Empty and clean rubbish bins, replacing liners as needed.
- Check and clean any spills or stains on floors, using appropriate cleaning solutions.
- Ensure all glassware and utensils are cleaned and polished.
- Inspect and clean any visible mould or mildew, especially around seals and damp areas.
Method
- Prepare the cleaning trolley with all necessary supplies, ensuring colour-coded cloths are used for different surfaces.
- Dust all surfaces using a microfibre cloth to capture dust and allergens.
- Apply a sanitising solution to all touchpoints and allow the recommended contact time before wiping.
- Use a glass cleaner on the mini bar fridge door and any glass surfaces.
- Empty rubbish bins, clean with a disinfectant, and replace liners.
- Spot clean floors with a mop and appropriate cleaning solution, ensuring no residue is left.
- Polish glassware and utensils, checking for any water spots or streaks.
Equipment
- Microfibre cloths (colour-coded)
- Sanitising solution
- Glass cleaner
- Disinfectant wipes
- Rubbish bin liners
- Mop and bucket
- Cleaning trolley
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free of dust, smudges, and fingerprints; no odours present; glassware is spotless and polished; rubbish bins are clean and odour-free. |
| Good | Minor dust or smudges on less visible surfaces; no strong odours; glassware has minimal water spots; rubbish bins are clean but may have slight odour. |
| Pass | Visible dust or smudges on some surfaces; mild odours present; glassware has noticeable water spots; rubbish bins are emptied but not fully clean. |
| Fail | Significant dust, smudges, or fingerprints; strong odours present; glassware is dirty or streaked; rubbish bins are full or have strong odour. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality