Objective

To ensure the Clothing Bank within the Government Building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Clothing Bank
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-CB-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including shelves, counters, and display areas.
  • Vacuum all carpeted areas and spot clean as necessary.
  • Mop hard floors with appropriate cleaning solution.
  • Sanitise all frequently touched surfaces including door handles, light switches, and taps.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise changing rooms and fitting areas.
  • Ensure all cleaning is conducted using a colour-coded system to prevent cross-contamination.

Method

  1. Begin by organising cleaning trolley with all necessary supplies, ensuring colour-coded cloths and mops are used.
  2. Dust all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  3. Vacuum carpeted areas thoroughly, paying special attention to corners and edges.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Sanitise all high-touch surfaces using a disinfectant spray and cloth, ensuring full coverage.
  6. Empty rubbish bins, replace liners, and dispose of waste in designated areas.
  7. Inspect changing rooms and fitting areas, cleaning mirrors and sanitising surfaces.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket (colour-coded)
  • Disinfectant spray
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless with no visible debris; all high-touch surfaces are sanitised and free of smudges; rubbish bins are empty and clean; no unpleasant odours present.
Good Minor dust on high surfaces; floors are clean with minimal debris; high-touch surfaces are mostly sanitised; rubbish bins are emptied but may have minor residue; faint odours may be present.
Pass Noticeable dust on surfaces; floors have visible debris; some high-touch surfaces not sanitised; rubbish bins are full or have noticeable residue; odours are noticeable but not overpowering.
Fail Heavy dust accumulation; floors are dirty with significant debris; high-touch surfaces are unsanitised; rubbish bins are overflowing; strong unpleasant odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality