Objective
To ensure the Prayer Room in the Government Building is maintained to the highest cleaning standards, providing a safe, hygienic, and welcoming environment for all users.
Quick Reference
- Facility Type: Government Building
- Space: Prayer Room
- Frequency: Daily
- Responsible Role: Cleaning Team Member
- Standard Code: ANCMF-AU-GB-PR-04
Service Level
[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]
Scope of Work
- Dust all surfaces including shelves, ledges, and furniture.
- Vacuum all carpeted areas and rugs.
- Mop hard floors with appropriate cleaning solution.
- Sanitise all high-touch surfaces such as door handles, light switches, and taps.
- Empty and clean rubbish bins, replacing liners as needed.
- Clean and polish mirrors and glass surfaces.
- Ensure all cleaning is conducted using a colour-coded system to prevent cross-contamination.
Method
- Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
- Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality is maintained.
- Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
- Use a disinfectant solution to sanitise high-touch areas, allowing appropriate dwell time for effectiveness.
- Empty rubbish bins, clean with a disinfectant wipe, and replace liners.
- Clean mirrors and glass surfaces with a glass cleaner, ensuring no streaks are left.
- Conduct a final inspection to ensure all areas meet the quality criteria.
Equipment
- Microfibre cloths
- HEPA-filter vacuum cleaner
- Mop and bucket with neutral pH cleaner
- Disinfectant solution
- Glass cleaner
- Rubbish bin liners
- Colour-coded cleaning tools
Quality Criteria
| Performance Level | Criteria |
|---|---|
| Excellent | All surfaces are free from dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free from smudges; bins are empty and clean; glass surfaces are streak-free. |
| Good | Minor dust on high surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; bins are empty but may have minor marks; glass surfaces have minimal streaks. |
| Pass | Noticeable dust on surfaces; floors have some residue; high-touch areas are partially sanitised; bins are emptied but not cleaned; glass surfaces have visible streaks. |
| Fail | Significant dust accumulation; floors are dirty with visible residue; high-touch areas are not sanitised; bins are full or dirty; glass surfaces are heavily streaked. |
Documentation
- Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
- Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
- Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
- Photos: Before and after photos as requested to document cleaning completion and quality