Objective

To ensure a high standard of cleanliness and hygiene in the Internal Audit space of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Government Building
  • Space: Internal Audit
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-IA-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all surfaces including desks, shelves, and equipment.
  • Vacuuming of carpeted areas and spot cleaning as necessary.
  • Mopping of hard floors using appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and telephones.
  • Emptying and sanitising rubbish bins.
  • Cleaning and polishing of glass surfaces and partitions.
  • Ensuring all cleaning activities comply with colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpeted areas using a HEPA-filter vacuum cleaner to ensure air quality standards are met.
  3. Mop hard floors with a neutral pH cleaner, ensuring no residue is left behind.
  4. Sanitise high-touch areas with a disinfectant approved by Australian health standards.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Clean glass surfaces with a streak-free glass cleaner.
  7. Inspect the area to ensure all tasks are completed to the required standard.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Disinfectant spray
  • Rubbish bin liners
  • Streak-free glass cleaner
  • Colour-coded cleaning tools

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; carpets are spotless; floors are shiny with no residue; high-touch areas are fully sanitised; bins are odour-free and sanitised; glass surfaces are streak-free.
Good Minor dust on high surfaces; carpets have no visible debris; floors are clean with minimal residue; high-touch areas mostly sanitised; bins are clean with no odour; glass surfaces have minimal streaks.
Pass Noticeable dust on surfaces; some debris on carpets; floors have visible residue; high-touch areas partially sanitised; bins have slight odour; glass surfaces have visible streaks.
Fail Heavy dust accumulation; carpets visibly dirty; floors sticky or dirty; high-touch areas not sanitised; bins are dirty and odorous; glass surfaces are dirty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality