Objective

To ensure a clean, hygienic, and professional environment in the Finance Department of a Government Building, adhering to Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Government Building
  • Space: Finance Department
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-FD-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all surfaces including desks, shelves, and electronic equipment.
  • Vacuuming of carpeted areas and spot cleaning as necessary.
  • Mopping of hard floors with appropriate cleaning solutions.
  • Sanitising of high-touch areas such as door handles, light switches, and telephones.
  • Emptying and sanitising rubbish bins and replacing liners.
  • Cleaning and sanitising of kitchenettes, including benchtops, sinks, and taps.
  • Cleaning of glass surfaces and partitions to remove fingerprints and smudges.
  • Restocking of consumables such as hand soap and paper towels.

Method

  1. Begin with dusting all surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum carpeted areas using a HEPA-filter vacuum to ensure air quality.
  3. Mop hard floors with a neutral pH cleaner to maintain floor finish.
  4. Sanitise high-touch areas with a hospital-grade disinfectant.
  5. Empty rubbish bins, replace liners, and sanitise bin surfaces.
  6. Clean kitchenettes using a multi-purpose cleaner, ensuring all surfaces are free from food residues.
  7. Clean glass surfaces with a streak-free glass cleaner.
  8. Check and restock consumables, ensuring all dispensers are functioning properly.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with wringer
  • Hospital-grade disinfectant
  • Neutral pH floor cleaner
  • Multi-purpose cleaner
  • Streak-free glass cleaner
  • Colour-coded cleaning cloths and mops

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and smudges; floors are spotless and streak-free; no visible rubbish; high-touch areas are sanitised and free from fingerprints; consumables are fully stocked.
Good Minor dust on high surfaces; floors are clean with minimal streaks; bins are empty; high-touch areas are mostly sanitised; consumables are mostly stocked.
Pass Noticeable dust on surfaces; floors have visible streaks; bins are not overflowing; some high-touch areas missed; consumables are low but available.
Fail Significant dust accumulation; floors are dirty; bins are overflowing; high-touch areas are unsanitised; consumables are depleted.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality