Objective

To ensure the Bag Check area in the government building is maintained to the highest cleaning standards, ensuring safety, hygiene, and a professional appearance.

Quick Reference

  • Facility Type: Government Building
  • Space: Bag Check
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-BC-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including counters, shelves, and equipment.
  • Sanitise high-touch areas such as handles, buttons, and counters.
  • Vacuum and mop floors using a colour-coded cleaning system.
  • Empty and clean rubbish bins, replacing liners as needed.
  • Clean glass surfaces and mirrors to remove smudges and fingerprints.
  • Ensure all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles.
  2. Sanitise high-touch areas with an approved disinfectant, ensuring contact time as per manufacturer’s instructions.
  3. Vacuum the floor using a HEPA-filter vacuum cleaner to minimise airborne dust.
  4. Mop the floor with a neutral pH cleaner, using a colour-coded mop head to prevent cross-contamination.
  5. Empty rubbish bins, clean the interior and exterior, and replace liners.
  6. Clean glass surfaces with a glass cleaner and a lint-free cloth for a streak-free finish.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Colour-coded mop and bucket
  • Approved disinfectant
  • Glass cleaner
  • Lint-free cloths
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; high-touch areas are sanitised with no visible residue; floors are spotless with no debris; rubbish bins are clean and odour-free; glass surfaces are streak-free.
Good Minor dust on surfaces; high-touch areas mostly sanitised; floors have minimal debris; rubbish bins are clean but may have slight odour; glass surfaces have minor streaks.
Pass Noticeable dust on surfaces; some high-touch areas missed; floors have visible debris; rubbish bins are not fully clean; glass surfaces have visible streaks.
Fail Surfaces are dusty; high-touch areas are not sanitised; floors are dirty with debris; rubbish bins are dirty and odorous; glass surfaces are heavily streaked.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality