Objective

Ensure the CCTV Monitoring area in the government building is maintained to the highest standards of cleanliness and hygiene, ensuring a safe and efficient working environment.

Quick Reference

  • Facility Type: Government Building
  • Space: CCTV Monitoring
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-CM-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including monitors, desks, and shelves.
  • Sanitise all high-touch surfaces such as keyboards, mouse devices, and door handles.
  • Vacuum carpeted areas and spot clean any stains.
  • Mop hard floors with a neutral pH cleaner.
  • Empty and sanitise rubbish bins.
  • Clean and polish glass surfaces and screens.
  • Ensure air vents are free from dust and debris.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
  2. Use a colour-coded cleaning system to sanitise high-touch surfaces, ensuring no cross-contamination.
  3. Vacuum carpets using a HEPA-filter vacuum cleaner to maintain air quality.
  4. Mop hard floors with a damp mop and neutral pH cleaner, ensuring no residue is left behind.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Use a glass cleaner to clean and polish all glass surfaces and screens, ensuring no streaks.
  7. Inspect and clean air vents using a vacuum attachment to remove dust and debris.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths
  • HEPA-filter vacuum cleaner
  • Neutral pH floor cleaner
  • Glass cleaner
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and smudges; high-touch areas are sanitised with no visible residue; carpets are clean with no stains; hard floors are spotless and dry; rubbish bins are empty and odour-free; glass surfaces are crystal clear with no streaks; air vents are dust-free.
Good Minor dust on less frequently touched surfaces; high-touch areas are mostly sanitised; carpets have minor stains; hard floors have minimal residue; rubbish bins are empty but may have slight odour; glass surfaces have minor streaks; air vents have minimal dust.
Pass Noticeable dust on surfaces; high-touch areas partially sanitised; carpets have visible stains; hard floors have visible residue; rubbish bins are not emptied regularly; glass surfaces have visible streaks; air vents have visible dust.
Fail Significant dust accumulation; high-touch areas not sanitised; carpets are heavily stained; hard floors are dirty and sticky; rubbish bins are full and odorous; glass surfaces are dirty; air vents are clogged with dust.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality