Objective

Ensure the meeting room in the government building is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Government Building
  • Space: Meeting Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-GB-MR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all horizontal surfaces including tables, chairs, and window sills.
  • Vacuum carpeted areas thoroughly.
  • Mop hard floors with appropriate cleaning solution.
  • Wipe and sanitise all touchpoints including door handles, light switches, and remote controls.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise telephones and other communication devices.
  • Ensure windows are free from smudges and fingerprints.
  • Arrange furniture neatly and ensure all equipment is in its designated place.

Method

  1. Prepare the cleaning trolley with all necessary equipment and supplies, ensuring colour-coded cloths and mops are used to prevent cross-contamination.
  2. Start by dusting all horizontal surfaces using a microfibre cloth.
  3. Vacuum the carpeted areas, paying special attention to corners and under furniture.
  4. Mop hard floors using a damp mop and appropriate cleaning solution, ensuring no excess water is left on the floor.
  5. Wipe and sanitise all touchpoints with a disinfectant solution.
  6. Empty rubbish bins, replace liners, and dispose of waste according to local regulations.
  7. Clean telephones and communication devices with a sanitising wipe.
  8. Use a glass cleaner to remove smudges from windows.
  9. Reorganise furniture and equipment to their designated positions.

Equipment

  • Microfibre cloths (colour-coded)
  • Vacuum cleaner
  • Mop and bucket (colour-coded)
  • Disinfectant solution
  • Glass cleaner
  • Sanitising wipes
  • Rubbish bin liners
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free from dust and smudges; floors are spotless with no visible marks; all touchpoints are sanitised; rubbish bins are empty and clean; furniture is neatly arranged.
Good Minor dust on less accessible surfaces; floors have minimal marks; most touchpoints are sanitised; rubbish bins are empty but may have minor residue; furniture is mostly arranged.
Pass Noticeable dust on surfaces; floors have visible marks; some touchpoints are missed; rubbish bins are not completely clean; furniture is disorganised.
Fail Significant dust accumulation; floors are dirty; touchpoints are unsanitised; rubbish bins are full or dirty; furniture is in disarray.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality