Objective

To maintain a clean, safe, and welcoming entrance hall in the education facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Education Facility
  • Space: Entrance Hall
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-EF-EH-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Dusting of all horizontal surfaces including ledges, window sills, and furniture.
  • Vacuuming of carpeted areas and mats.
  • Mopping of hard floor surfaces using appropriate cleaning solutions.
  • Cleaning and sanitising of door handles, push plates, and other high-touch areas.
  • Emptying and sanitising rubbish bins and replacing liners.
  • Spot cleaning of walls, doors, and glass surfaces to remove marks and fingerprints.
  • Ensuring entrance mats are clean and free of debris.

Method

  1. Begin by dusting all horizontal surfaces using a microfibre cloth to capture dust and allergens.
  2. Vacuum all carpeted areas and mats using a HEPA-filter vacuum cleaner to ensure air quality standards are met.
  3. Mop hard floor surfaces with a neutral pH cleaner, ensuring no residue is left behind.
  4. Use a disinfectant solution to wipe down door handles, push plates, and other high-touch areas.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior with a disinfectant spray.
  6. Spot clean walls, doors, and glass surfaces using a glass cleaner and microfibre cloth.
  7. Inspect entrance mats, shake out debris, and vacuum if necessary.

Equipment

  • Microfibre cloths
  • HEPA-filter vacuum cleaner
  • Mop and bucket with neutral pH cleaner
  • Disinfectant solution
  • Glass cleaner
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and marks; floors are spotless with no residue; high-touch areas are sanitised and free of smudges; rubbish bins are clean and odour-free; entrance mats are clean and well-positioned.
Good Minor dust on high surfaces; floors are clean with minimal residue; high-touch areas are mostly sanitised; rubbish bins are emptied with slight odour; entrance mats are mostly clean.
Pass Noticeable dust on surfaces; floors have visible residue; high-touch areas are partially sanitised; rubbish bins are emptied but have noticeable odour; entrance mats have visible debris.
Fail Heavy dust accumulation; floors are dirty with significant residue; high-touch areas are unsanitised; rubbish bins are full and odorous; entrance mats are dirty and misplaced.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality