Objective

Ensure the video conference room in the commercial office is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Commercial Office
  • Space: Video Conference Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-CO-VCR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including tables, chairs, and equipment.
  • Sanitise high-touch areas such as door handles, light switches, and remote controls.
  • Vacuum carpeted areas and spot clean any stains.
  • Wipe and polish glass surfaces, including screens and windows.
  • Empty rubbish bins and replace liners.
  • Check and replenish any consumables such as tissues and hand sanitiser.
  • Ensure all furniture is arranged neatly and cables are organised.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust effectively.
  2. Use a colour-coded cleaning system to sanitise high-touch areas, ensuring no cross-contamination.
  3. Vacuum the carpet thoroughly, focusing on high-traffic areas and under furniture.
  4. Use a glass cleaner and a lint-free cloth to clean and polish all glass surfaces.
  5. Empty rubbish bins, replace liners, and ensure bins are clean and odour-free.
  6. Check consumables and replenish as necessary, ensuring they are easily accessible.
  7. Reorganise furniture and cables to maintain a tidy appearance.

Equipment

  • Microfibre cloths
  • Colour-coded cleaning cloths
  • Vacuum cleaner
  • Glass cleaner
  • Lint-free cloths
  • Rubbish bin liners
  • Hand sanitiser

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; high-touch areas are sanitised and free of fingerprints; carpet is clean with no visible stains; glass surfaces are streak-free; rubbish bins are empty and odour-free; consumables are fully stocked; furniture is neatly arranged.
Good Minor dust on surfaces; high-touch areas mostly sanitised; carpet is mostly clean with minor stains; glass surfaces have minor streaks; rubbish bins are empty; consumables are mostly stocked; furniture is mostly arranged.
Pass Noticeable dust on surfaces; some high-touch areas not sanitised; carpet has visible stains; glass surfaces have visible streaks; rubbish bins are not overflowing; consumables are low; furniture is disorganised.
Fail Surfaces are dusty; high-touch areas are not sanitised; carpet is dirty with multiple stains; glass surfaces are dirty; rubbish bins are overflowing; consumables are depleted; furniture is in disarray.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality