Objective

Ensure the drop-off zone of the aged care facility is clean, sanitised, and safe for residents, visitors, and staff, adhering to Australian cleaning standards and infection control guidelines.

Quick Reference

  • Facility Type: Aged Care Facility
  • Space: Drop-off Zone
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-ACF-DZ-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish and debris from the drop-off zone.
  • Sweep and mop hard surfaces to remove dirt and stains.
  • Sanitise high-touch surfaces such as handrails and door handles.
  • Clean and polish any glass surfaces, including windows and doors.
  • Ensure all signage is clean and legible.
  • Check and clean any outdoor furniture present in the area.
  • Inspect and clean any drainage grates to prevent blockages.

Method

  1. Begin by collecting all visible rubbish and disposing of it in the appropriate rubbish bins.
  2. Use a broom to sweep the entire area, focusing on corners and edges.
  3. Prepare a mop with a suitable cleaning solution and mop all hard surfaces thoroughly.
  4. Apply a disinfectant to high-touch surfaces and allow the appropriate contact time before wiping clean.
  5. Use a glass cleaner and a microfibre cloth to clean and polish glass surfaces.
  6. Wipe down all signage with a damp cloth to ensure clarity and cleanliness.
  7. Inspect outdoor furniture and clean with a suitable detergent and water.
  8. Check drainage grates and remove any debris to ensure proper water flow.

Equipment

  • Broom and dustpan
  • Mop and bucket with cleaning solution
  • Disinfectant spray
  • Microfibre cloths
  • Glass cleaner
  • Rubbish bags
  • Colour-coded cleaning cloths
  • Cleaning trolley

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless and sanitised, with no visible dirt or debris. High-touch areas are disinfected, and glass surfaces are streak-free. No odours present.
Good Surfaces are clean with minimal dirt or debris. High-touch areas are sanitised, and glass surfaces have minor streaks. No strong odours present.
Pass Surfaces are mostly clean, with some visible dirt or debris. High-touch areas are wiped but not thoroughly sanitised. Glass surfaces have noticeable streaks. Mild odours may be present.
Fail Surfaces are dirty with visible dirt and debris. High-touch areas are not sanitised. Glass surfaces are dirty with streaks. Strong odours are present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality