Objective

To maintain a high standard of cleanliness and hygiene in the long-term parking area of a transportation hub, ensuring a safe and pleasant environment for all users.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Long Term Parking
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-LTP-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”AS/NZS 4801:2001″]

Scope of Work

  • Regular removal of rubbish and debris from parking areas and pathways.
  • Cleaning and sanitising of all touchpoints including ticket machines, lift buttons, and handrails.
  • Dusting and wiping of signage and lighting fixtures.
  • Vacuuming and sweeping of all floors and surfaces.
  • Mopping of spills and stains on hard surfaces.
  • Cleaning and sanitising of public toilets and washbasins.
  • Ensuring all rubbish bins are emptied and cleaned regularly.
  • Removal of graffiti and gum from surfaces.

Method

  1. Conduct a visual inspection of the area to identify cleaning needs.
  2. Use a colour-coded cleaning system to prevent cross-contamination.
  3. Remove rubbish and debris using appropriate tools and dispose of in designated areas.
  4. Dust and wipe surfaces using microfibre cloths and appropriate cleaning agents.
  5. Vacuum carpets and sweep hard floors using commercial-grade equipment.
  6. Mop hard surfaces with a neutral detergent and sanitiser.
  7. Clean and sanitise toilets and washbasins using disinfectant.
  8. Document completed tasks and report any issues to management.

Equipment

  • Colour-coded microfibre cloths and mops
  • Commercial-grade vacuum cleaner
  • Floor sweeper and mop trolley
  • Disinfectant and neutral detergent
  • Graffiti removal solution
  • Rubbish bags and bins

Quality Criteria

Performance Level Criteria
Excellent All areas are spotless with no visible rubbish, dust, or stains. All touchpoints are sanitised and free of smudges. Bins are empty and clean. No odours present.
Good Minor dust or smudges present but no rubbish or stains. Touchpoints are mostly sanitised. Bins are mostly empty and clean. Minimal odours.
Pass Some dust, smudges, or minor rubbish present. Touchpoints are partially sanitised. Bins are not overflowing. Noticeable odours.
Fail Visible rubbish, dust, and stains. Touchpoints are not sanitised. Bins are overflowing or dirty. Strong odours present.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality