Objective

Ensure the forklift area in the transportation hub is maintained to the highest cleaning standards, ensuring safety and cleanliness for all personnel.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Forklift Area
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-FA-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”,”NEN 2075:2011″]

Scope of Work

  • Remove all debris and rubbish from the forklift area.
  • Dust all surfaces, including shelves and equipment, using a damp cloth to prevent airborne dust.
  • Mop the floor with a suitable detergent to remove grease and grime.
  • Sanitise high-touch areas such as controls, handles, and switches.
  • Inspect and clean any spills immediately to prevent slip hazards.
  • Ensure all rubbish bins are emptied and cleaned.
  • Maintain clear and visible floor markings by cleaning and removing any obstructions.

Method

  1. Begin by clearing the area of any large debris and emptying rubbish bins.
  2. Use a damp cloth to dust all surfaces, ensuring to reach high and low areas.
  3. Prepare a mop bucket with a suitable detergent solution and mop the entire floor area, focusing on high-traffic zones.
  4. Use a sanitising spray on high-touch areas and wipe with a clean cloth.
  5. Inspect the area for any spills and clean immediately using appropriate spill kits.
  6. Check floor markings and clean around them to ensure visibility.

Equipment

  • Colour-coded cleaning cloths
  • Mop and bucket with detergent
  • Sanitising spray
  • Dustpan and brush
  • Rubbish bags
  • Spill kit

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and debris; floors are spotless with no visible stains or marks; high-touch areas are sanitised and free of smudges; rubbish bins are empty and clean; floor markings are clear and unobstructed.
Good Minor dust on high surfaces; floors have minimal marks; high-touch areas are mostly clean; rubbish bins are empty but may have minor residue; floor markings are mostly clear.
Pass Noticeable dust on surfaces; floors have visible marks; high-touch areas have some smudges; rubbish bins are not overflowing but have residue; floor markings are visible but partially obstructed.
Fail Heavy dust accumulation; floors are dirty with stains; high-touch areas are visibly dirty; rubbish bins are overflowing; floor markings are not visible.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality