Objective

Ensure the staff room in the transportation hub is maintained to the highest standards of cleanliness and hygiene, providing a safe and pleasant environment for staff.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Staff Room
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-SR-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dust all surfaces including tables, chairs, and shelves.
  • Wipe and sanitise all high-touch areas such as door handles, light switches, and taps.
  • Vacuum carpeted areas and mop hard floors.
  • Empty rubbish bins and replace liners.
  • Clean and sanitise kitchen appliances including microwave, fridge, and kettle.
  • Ensure all cleaning supplies are replenished and stored correctly.
  • Check for and remove any visible stains or marks on walls and furniture.
  • Ensure windows and glass surfaces are free from smudges and fingerprints.

Method

  1. Prepare cleaning trolley with all necessary supplies and equipment, ensuring colour-coded cloths are used for different areas to prevent cross-contamination.
  2. Begin by dusting all surfaces, working from top to bottom to ensure no dust falls on cleaned areas.
  3. Wipe and sanitise high-touch areas using appropriate disinfectant solutions.
  4. Vacuum carpets thoroughly, paying special attention to corners and edges.
  5. Mop hard floors using a suitable floor cleaner, ensuring no residue is left behind.
  6. Empty rubbish bins, replace liners, and dispose of waste according to facility guidelines.
  7. Clean kitchen appliances inside and out, ensuring no food residue or odours remain.
  8. Replenish cleaning supplies and ensure all equipment is cleaned and stored properly.
  9. Conduct a final inspection to ensure all areas meet the quality criteria.

Equipment

  • Cleaning trolley with colour-coded cloths and mops
  • Vacuum cleaner
  • Floor mop and bucket
  • Disinfectant solutions
  • Glass cleaner
  • Dusting cloths
  • Rubbish bin liners
  • Personal protective equipment (PPE)

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless and free of dust. Floors are immaculate with no visible stains. High-touch areas are sanitised and free of smudges. No rubbish or odours present. Windows and glass surfaces are crystal clear.
Good Minor dust on surfaces. Floors are clean with minimal stains. High-touch areas are mostly sanitised. Rubbish bins are empty, with no lingering odours. Windows and glass surfaces have minimal smudges.
Pass Noticeable dust on some surfaces. Floors have visible stains. High-touch areas are partially sanitised. Rubbish bins are not overflowing, but some odours present. Windows and glass surfaces have visible smudges.
Fail Significant dust accumulation. Floors are dirty with multiple stains. High-touch areas are unsanitised. Rubbish bins are overflowing with strong odours. Windows and glass surfaces are heavily smudged.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality