Objective

To ensure the newsstand area within the transportation hub is maintained at the highest standard of cleanliness and hygiene, providing a safe and pleasant environment for all patrons.

Quick Reference

  • Facility Type: Transportation Hub
  • Space: Newsstand
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-TH-N-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Dusting all surfaces including shelves, counters, and display units.
  • Sanitising high-touch areas such as counters, payment terminals, and door handles.
  • Vacuuming and mopping floors to remove dirt and debris.
  • Emptying rubbish bins and replacing liners.
  • Cleaning glass surfaces and windows to remove smudges and fingerprints.
  • Ensuring all cleaning activities comply with Australian workplace health and safety requirements.

Method

  1. Begin by dusting all surfaces using a microfibre cloth to capture dust particles effectively.
  2. Sanitise high-touch areas with a disinfectant solution approved by Australian standards.
  3. Vacuum the floor using a HEPA-filtered vacuum cleaner to ensure air quality is maintained.
  4. Mop the floor with a neutral pH cleaner to prevent damage to flooring materials.
  5. Empty rubbish bins, replace liners, and ensure bins are sanitised.
  6. Clean glass surfaces with a streak-free glass cleaner and a microfibre cloth.

Equipment

  • Microfibre cloths
  • HEPA-filtered vacuum cleaner
  • Neutral pH floor cleaner
  • Disinfectant solution
  • Streak-free glass cleaner
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are free of dust and smudges; floors are spotless with no visible debris; high-touch areas are sanitised and free of fingerprints; glass surfaces are crystal clear with no streaks; rubbish bins are empty and sanitised.
Good Minor dust on surfaces; floors have minimal debris; high-touch areas are mostly sanitised; glass surfaces have minor streaks; rubbish bins are empty but not sanitised.
Pass Noticeable dust on surfaces; floors have visible debris; high-touch areas are partially sanitised; glass surfaces have visible streaks; rubbish bins are not emptied.
Fail Surfaces are dusty; floors are dirty with significant debris; high-touch areas are not sanitised; glass surfaces are streaked and dirty; rubbish bins are overflowing.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality