Objective

To maintain a clean, safe, and visually appealing underground parking area in a retail facility, ensuring compliance with Australian cleaning standards and workplace health and safety requirements.

Quick Reference

  • Facility Type: Retail
  • Space: Underground Parking
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-UP-01

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA Cleaning Standards”]

Scope of Work

  • Remove all rubbish and debris from parking bays, walkways, and entry/exit points.
  • Sweep and mop all hard surfaces, including parking bays, walkways, and stairwells.
  • Sanitise high-touch surfaces such as lift buttons, handrails, and door handles.
  • Dust and wipe down signage, lighting fixtures, and ventilation grilles.
  • Empty and sanitise rubbish bins and replace liners.
  • Inspect and clean any spills or stains promptly to prevent slip hazards.
  • Ensure all cleaning activities are conducted using colour-coded cleaning systems to prevent cross-contamination.

Method

  1. Begin by collecting all visible rubbish and debris using a trolley and dispose of it in designated rubbish bins.
  2. Sweep the entire area using a broom or mechanical sweeper, focusing on corners and edges.
  3. Prepare a mop bucket with a suitable cleaning solution and mop all hard surfaces, ensuring even coverage.
  4. Use a sanitising spray and cloth to clean high-touch surfaces, ensuring thorough coverage.
  5. Dust and wipe down all signage, lighting fixtures, and ventilation grilles using a microfibre cloth.
  6. Empty rubbish bins, sanitise the interior and exterior, and replace liners.
  7. Inspect the area for spills or stains and clean immediately using appropriate cleaning agents.

Equipment

  • Broom and dustpan
  • Mechanical sweeper
  • Mop and bucket
  • Sanitising spray
  • Microfibre cloths
  • Rubbish trolley
  • Colour-coded cleaning cloths

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dirt or debris. High-touch surfaces are sanitised and free of smudges. No odours present. Rubbish bins are empty and clean. All signage and fixtures are dust-free.
Good Minor dust or smudges on surfaces. High-touch areas are mostly clean. No strong odours. Rubbish bins are emptied but may have minor residue.
Pass Visible dust or smudges on some surfaces. High-touch areas show signs of use. Mild odours may be present. Rubbish bins are emptied but not sanitised.
Fail Significant dirt or debris on surfaces. High-touch areas are visibly dirty. Strong odours present. Rubbish bins are full or overflowing. Signage and fixtures are dusty.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality