Objective

To ensure a high standard of cleanliness and hygiene in the medical centre, adhering to Australian cleaning standards and infection control guidelines.

Quick Reference

  • Facility Type: Retail
  • Space: Medical Center
  • Frequency: Daily
  • Responsible Role: Cleaning Team Member
  • Standard Code: ANCMF-AU-R-MC-02

Service Level

[“AS/NZS 3733:1995″,”ISO 14001:2015″,”EN 13549:2001″,”ISSA CIMS-GB”,”AS/NZS 4801:2001″,”AS/NZS 4187:2014″]

Scope of Work

  • Dusting and wiping of all surfaces including desks, counters, and medical equipment.
  • Vacuuming and mopping of all floors, ensuring no debris or spills are present.
  • Sanitising of high-touch areas such as door handles, light switches, and taps.
  • Cleaning and sanitising of toilets, ensuring all fixtures are spotless and odour-free.
  • Emptying and sanitising rubbish bins, replacing liners as needed.
  • Ensuring all cleaning is conducted using a colour-coded system to prevent cross-contamination.

Method

  1. Begin with dusting all surfaces using a microfibre cloth, starting from the highest point and working downwards.
  2. Vacuum all carpeted areas and mop hard floors with a disinfectant solution.
  3. Use a sanitising spray on high-touch areas, allowing appropriate dwell time before wiping.
  4. Clean toilets using a toilet brush and disinfectant, ensuring all surfaces are scrubbed and rinsed.
  5. Empty rubbish bins, replace liners, and sanitise the bin interior and exterior.
  6. Conduct a final inspection to ensure all areas meet the required cleanliness standards.

Equipment

  • Microfibre cloths
  • Vacuum cleaner
  • Mop and bucket
  • Disinfectant and sanitising solutions
  • Colour-coded cleaning cloths and mops
  • Toilet brush
  • Rubbish bin liners

Quality Criteria

Performance Level Criteria
Excellent All surfaces are spotless with no visible dust or smudges; floors are free of debris and stains; high-touch areas are sanitised with no residue; toilets are immaculate with no odours; rubbish bins are empty and sanitised.
Good Minor dust or smudges on surfaces; floors have minimal debris; high-touch areas are mostly sanitised; toilets are clean with slight odour; rubbish bins are emptied but not sanitised.
Pass Noticeable dust or smudges on surfaces; floors have visible debris; high-touch areas are partially sanitised; toilets are clean but with noticeable odour; rubbish bins are emptied but not sanitised.
Fail Significant dust or smudges on surfaces; floors are dirty with debris; high-touch areas are not sanitised; toilets are dirty with strong odour; rubbish bins are full and unsanitised.

Documentation

  • Cleaning Checklist: Digital or paper checklist to verify completion of all cleaning tasks
  • Incident Reports: Documentation of any cleaning-related incidents, spills, or issues encountered
  • Maintenance Records: Record any maintenance needs identified during cleaning (for reporting to maintenance team)
  • Photos: Before and after photos as requested to document cleaning completion and quality